Metamatic is a 100% South African company that acts as a Reseller of meter reading technology from Datamatic in the United States of America. Metamatic is a 100% wholly Black owned or trading company of the parent company, Reasebetsa Investment Holding (Reasebetsa). The company was founded by two partners, namely Ramasimong Tau and Kgotso Tau. The company was later joined by Mr Tebogo Selesho. The three shareholders have at various stages served the public and the development cause in various capacities. They are however seasoned entrepreneurs who continue to hold business interests in various sectors of the economy.
To contribute to the financial sustainability of municipalities through supply and implementation of advanced meter reading and billing technology,
i. To restore the confidence of consumers in the accuracy of meter readings and service bills;
ii. To ensure that consumers consistently receive correct bills and in time;
iii. To minimise customer queries and ensure that when they arise, they are dealt with efficiently;
iv. To provide value for money, return on investment, hassle free solutions;
v. To bring about turnaround in the revenue to be collected by municipalities.
AREAS OF FOCUS
• Meter reading solutions
• Billing solutions
SERVICES RENDERED
• Supply of advanced meter reading and billing technology;
• Installation of meter reading and billing technology
• Provision of actual meter reading and billing services;
• Provision of ongoing technical back up support to clients.
OUR VISION
To become a leading agency in the provision of advanced meter reading and billing technology and service.
OUR MISSION
To supply cutting edge meter reading and billing technology and provide high quality technical services connected thereto.
OUR VALUES
Customer focus: We listen to our customers and improve our services to meet their present and future needs.
People orientation: Our success depends upon high-performing people working together in a safe and healthy workplace where diversity, development and teamwork are valued and recognized;
Accountability: We expect superior performance and are accountable for our actions and results. We set clear goals and expectations, are supportive and provide and seek frequent feedback.
Citizen-centred: We support the commu-nities where we do business, hold ourselves to the highest standards of ethical conduct and environmental responsibility and communicate openly with all our stakeholders.
OUR COMMITMENT
We shall achieve our vision through:
• Total Quality
• Relentless pursuit of full customer satisfaction
• Empowering our people